Ashish Tayal

Review of The Moustache Laundry

Initially they started off well but with scale eve...

Initially they started off well but with scale every startup shivers and trembles down.
From past few orders, they messed up almost all orders and charged us for unnecessary surge , delivery etc.
Quality for regular clothes is fine, but service is so messed that instead of making it hassle free, they are adding hassle to my life.
They WhatsApp me by sending pictures and asking if these are my clothes? like is this really your tagging process? You should seriously invest more in processes now.
Delivery charge: You never deliver as promised. 48 Hrs? its been 6 days and I am still waiting for my clothes to be delivered.
I am scared to give my clothes to you any more. Sorry Moustache Laundry but you need to re-work your processes.