Absolutely gorgeous property. Nice pools, mini gol...

Absolutely gorgeous property. Nice pools, mini golf andboat rides for the kids etc, Probably the best service I have ever received. Everyone was friendly, kind and prompt. I can't say enough about how welcome they made us feel. That's the good. I would give 5* if that was the only criteria. Now why did I give 3? Firstly the beds were really small. Not even 'full' size, when I was expecting 'queen' for nearly $300 a night, that is unacceptable. Next, they were extremely uncomfortable. Very hard. We booked 3 rooms, every single person had a terrible night sleep because of this. I even had back and hip pain every morning we were there. Next, the room was freezing cold. I adjusted the thermostat several times but it remaind cold. But the other two rooms were fine. I have stayed at many Marriott properties, and this JW was an absolute let down. If I was giving stars on the room it would be 1*. Lastly, I just saw that they charged over $600 (three multiples of $200) on my credit card, on top of a few triplicates of smaller amounts. I always ask if we have any extra charges when I check out, and I was assured we did not. These unexpected and unwelcome charges really top off every thing and leave a very bad taste.