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Review of Shangri La Georgetown,Penang

We stayed from Sun to Tue (6 to 9 Oct), 3 of us. B...

We stayed from Sun to Tue (6 to 9 Oct), 3 of us. But Room Service only gave 2 sets of towels and others stuff. Have to call 3 times in all to requests. The in-house breakfast was very good but lack different style of cooking. Suggestions: 3rd day of breakfast give us a free upgrade to have it at Club Level. The room 1108, we stay should have independent light switch at the coffee table without disturbing those who are sleeping. Prior to my stay, I requested room with the Penang Bridge view, was not met. Possible to give me a free stay with my wife within this year as a service recovery? I will still recommend my friends to stay as it is very conveniently located to 1st Ave Mall, Komtar and Armenian Street.