Nader Wahba

Review of The Bertram Inn

Booking review: we are going for a friends wedding...

Booking review: we are going for a friends wedding that is booked there. Booking the room over the phone was a hassle. The person "helping us" was not interested to answer our questions(including the price of the room) and her attitude was awful. At the time of booking we asked for a fridge in the room however the person responded sayin there is no way for her to know which rooms would have a fridge!!! After mentioning that we have little kids traveling with us she responded " I will try".
This morning we called to confirm the check in time, the lady on the phone said that the room is ready and we can check in any time. I asked about other amenities like breakfast and others. Then asked about if our room has a fridge and she said it is a hit or miss and she doesnt know. I asked if after checking in there is no fridge, are they able to provide a fridge and I was told there is no way to move one to our room!!! Let's the fun begins will update after our stay, I hope it turns out better that I am expecting...