The company's website is user-friendly, providing ...

The company's website is user-friendly, providing easy access to information about schedules, fares, and service announcements. However, I found the lack of a mobile app for purchasing tickets and checking real-time updates a bit inconvenient. The aesthetics and layout are pleasant, making navigation fairly straightforward. The customer service response time could be improved, as there were delays in receiving assistance via email. Overall, the website offers valuable resources for planning trips and understanding the public transportation system, but there is room for improvement in terms of modernization and interactive features for a more seamless experience.