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I arrived early for my peel before my appointment ...

I arrived early for my peel before my appointment time. I waited for some time and I kept asking how much longer until I would be seen as I had another commitment later that day and the front staff kept saying the facialist would be done soon and was with another client. The woman at the front desk brought me tea while I waited, which I finished and then continued to wait. Thirty minutes after the start of the appointment, the facialist finally came to greet me said that the previous client had arrived late. When I explained I had to be somewhere else and didn't want to be cheated out of my service time when I arrived early and asked to reschedule, I was bullied into my appointment saying she would make it quick. The session took place in a awkwardly small room. During the session, the woman was difficult to understand and made fun of a pimple on my face. The glycolic peel itself seemed to reduce redness in my cheeks. At the end of the session, when I had to make my next appointment the woman awkwardly reviewed everything while I was trying to put my shoes on and there was minimal space in the room for both of us to be standing by the door. After, she wanted to sell me some products and change my entire skin care routine, even though I let her know my current routine sounded similar to what she was recommending. Overall, the front staff was nice, the environment was a little awkward, and the facialist was somewhat inconsiderate.

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