Amanda neville patterson

Review of Le Meridien, Gatwick Airport

Excellent customer service from arrival at the doo...

Excellent customer service from arrival at the door by the concierge who were superb. Checking slightly informal and abrupt shame as the arrival and first impressions fabulous. The male receptionist who checked me in was training a female colleague which does not bode well for her. No eye contact from male receptionist curt and officious.
Room absolutely great loved the large window and could watch planes take off.
Ate in the Thai restaurant on site which was excellent, good customer service despite being incredibly busy, due to the busy restaurant noise levels not great and acoustics of the room did not help.
Breakfast fabulous.
Excellent access to the departure terminal
overall a great start to holiday