Slow to respond during rental period, even worse u...

Slow to respond during rental period, even worse upon moving out. Essentially dealing with ghosts.

Avoid. Took every opportunity to dive into the deposit they possibly could - a slightly dusty surface - to charging to fit one light bulb which was left in the flat.

Took weeks to return deposit and they couldn't even do that right initially paying less than agreed. Asked for a reference upon moving and totally blanked.

Unreal, unprofessional and scummy.