Mitch mitchell

Review of Yes Air Conditioning

Took advantage of their $69 tune up! Tech shows u...

Took advantage of their $69 tune up! Tech shows up he asks if I want to go up on the roof. I did. He used the amprobe on compressor, tested the
condenser capacitor also. Told me they're both likely on their last legs. I mentioned I thought the condensate line seemed clogged. He said I could go and buy an air pump, try and blow it out. He then said he had one in the truck but it probably wouldn't work anyway. He did take the side panel off to look at the location of the drain. Said too hard to get to. Probably right. So much for that. Do it myself. He didn't do anything else. No coil cleaning, no real inspection. He pointed out my neighbors newer unit, said tranes now made in Mexico and if he needs parts he's in a world of hurt. He was trying to sell me a new unit the whole time, I understand that. But if they advertise a tune-up they should do more than use an amprobe. I called yes and asked what a tune-up typically involves. She read off a long list. The tech did none of that. He did try to sell me a compressor at $3202.00. The unit is 26 years old but work's fine by the way. The girl at the office offered to send a different tech out the following day (today). I asked him if he was aware or yesterday's experience. He wasn't so I explained what the other tech did. He said yeah that's pretty much what we do. I told him I called the office and asked and she read off a long list. It was obvious, here we go again. These techs do make commission I understand that but maybe actually do something for the 69. Lol. I told the tech he may as well leave. I called yes and told them what I thought about my $69 we really don't want to do anything but sell parts or new units visit.