I've given a lot of money to this business and tha...

I've given a lot of money to this business and that's entirely my fault. They cannot guarantee a wifi speed or connection only a Hardline. With wireless devices a norm now it seems irrelevant to market a hard line connection. They also will not inform you of when your promotions are finished nor are they willing to offer you another unless you spend 45 minutes on the phone with them. I could not recommend their products in good conscience. Their grace period on their due dates ranges from a few days to 10 minutes. They waved a late fee once because I never reverece my bill for that month and then wouldn't do it again when I revreced it days after the due date. The only two times in the year+ I've had their services. As a full time student and working full time I just have not had the time to seek out another provider. Looks like I'll have to take time off work to do so.