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Tom C

3 years ago

Just give me my money! Cancelled service and was d...

Just give me my money! Cancelled service and was due balance refund. They paid this with a wire card. Usage of this card is limited. It didn't work at a local restaurant. Annoying, time consuming directions on the back of the card to opt. out and get your money back. Its clear to me Optimum / Altice is playing some sort of game here. Its like a rebate which makes you jump through hoops to get your money back. Its our money - just mail a check.

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