Keith Wilson

Review of Lazydays

I waited a while to post this. I am in business an...

I waited a while to post this. I am in business and I know how hard it is make everyone happy. I purchased a Winnebago from Lazy Days in 2017. I wanted the warranty a new unit had and a dependable unit. The sales process was great and I loved my salesman. The warranty turned out to be the problem. Lazy Days was too busy to take care of me for months. When the warranty was about to expire I had to make time to bring it in. Now they wouldn't look at it and let me bring it back after they ordered the parts. So plan on being without your RV for an extended period if you have to bring it in. The real issue I had was the repair department. Everything they touched was damaged. I was so sick after being so careful with my new RV to have so much damage done to it. My satellite dish was hooked up backwards and has not worked from the day I picked it up. The countertop trim they were fixing was simple but I assume they left the windows open and it rained in on the kitchen countertop and warped it. Looks like they dropped a hammer on the floor and dented it. Now the roof is leaking where they caulked it. Bedroom wall destroyed. I will never buy new again expecting the warranty to be a value. They offered to fix it but I can't bring it back to them after all the damage they have done to it.

Up Date: They said they would reach out to me but they didn't and it has been a month.