DCH is only getting 4 stars from me for this visit...

DCH is only getting 4 stars from me for this visit because the nurses in MICU1 were so good, understanding, and compassionate. They deserve 5 stars, but I had to deduct one star because I have never come into contact with so many supposedly expert IV administrators (not including the ones in MICU1) who cannot start an IV without causing unnecessary pain and discomfort. They want to stick you multiple times and (especially the male ones) don't seem to care anything about the amount of pain they are causing.

I understand that some pain is involved with the starting of an IV. I am ready for that. But they managed to make each one of them feel like someone was driving a red hot poker into my arm (I had six of them). Then, after a few days when my arm swells and begins to hurt, and I inform the nurses about this, not a single one of them cared. From this experience - I can assume that patient comfort is not on anybody's agenda at DCH.

Otherwise, this visit was much improved from last year as far as wait time in the ER was concerned.