T Byron

Review of ANA Hotel Sydney

Great room, good front desk, great breakfast.

Great room, good front desk, great breakfast.
Slooow bartenders and Valet damages your car.

Skybar (Blue bar) took 45 min waiting to get two glasses of champagne! Bartenders took forever. Sunset was over when the glasses arrived.

Car was damaged when we got it from Valet parking and they deny that it was their fault. I don t trust people who self check if they ve done something wrong. They won t let me watch the security camera tapes either ( you need a warrant for us to release it ). What can be so sensitive watching a car park video? (Maybe my car getting damaged?) Luckily I took our older car since I had read about similar customer experiencies at their valet parking. Won t come back to Shangri-la anytime soon.