George Zouki

Review of ANA Hotel Sydney

I booked the premium Harbour room for my 3 yr anni...

I booked the premium Harbour room for my 3 yr anniversary as i got married at The Altitude restaurant. I try to return every yr for our anniversary and this experience was extremely poor. My tv did not work & waited 30min to get it fixed, the toilet did not flush properly and twice the shower hot water went cold while my wife showered. When you pay the sort of money i paid for the premium room at a well known 5 star hotel as Shangri La these issues should not be happening in this day and age and its embarrassing. I will not return in a hurry or recommend it to anyone.