Claire Liu

Review of CAM International Market

Worst Customer Service Ever!!!!

Worst Customer Service Ever!!!!

My wife and I, after a Christmas vacation in Mexico, bought a box of salted and cooked Duck eggs from CAM this month. And we found two of the eggs, actually, 2 out of 8, did not have the normal color, they appeared green and black, were rather rotten though vacuum packed. We did not like the quality of the eggs, and also worried that may be very unhealthy to human body. When we tried to show the box to the customer service, the service lady was very rude and impolite, without even apology but totally ignored us when we could not show her the receipt we bought the eggs a couple of weeks ago. We were so disappointed about her attitude, and we never ever met such lousy customer service in Cincinnati before. We wonder, how CAM can hire such a person or have such a lousy customer service department, not even professional, to handle the relationship between business and customers. The existence of such a customer service will definitely contaminate the image or impression of the business in the long run.

The customer service lady used to work in the Chinese crepe department. We do not even want to see her again.