Absolutely the worst place EVER. I called the part...

Absolutely the worst place EVER. I called the parts service (spoke with a guy named rick). I told him I need a new throttle body. He assured me that would the part was in and transfered me to service to make an appointment. Fred the service advisor made my appointment and assured me that my car would be ready in 3 hours.
Three hours had come and gone. I called Fred and asked about the status of my car. He told my the tech was just now taking a look at it. Now my appointment was at 10:00. I dropped my car off at 9:45. It is now 3:30 am and your just now looking at my car. He said he would give me a call back once he had a quote. 2 more hours past and still no call. So my mother called Fred. He was very disrespectful and impatience. He told my mother that my care wouldn't be ready for pick up till monday. I just received a call while typing this saying my car wont be ready for til Tuesday.
miscommunication, lies, and disrespectful.