I had a great experience initially, the buying pro...

I had a great experience initially, the buying process and everything was easy... got a notification about a month later that there was a recall, took it in and wasn t told it was going to be THREE HOURS to do the update the software needed. So I wasn t able to do it. They won t do the updates on the weekends and they won t give you a loaner car. I ve had my car less than 8 months and I have had nothing but problems, screens going blank, audio stopping, and my speakers even have a staticky sound. I m not impressed with them. They could at least give you a vehicle if they expect you to give up your vehicles for HOURS. They should probably sell better quality vehicles as well.
Update: it was confirmed by the service staff that my screens should not be going blank, it IS a safety issue. Managers refuse to return my calls and they conveniently have no cars for rent on the day I need one now... DO NOT BUY A CAR HERE. look at the bbb reviews!!!!