Bobby Weaver

Review of Sheraton, Hong Kong Hotel and ...

Staff was friendly but unfortunately our check in ...

Staff was friendly but unfortunately our check in was delayed due to someone smoking in our room previously. It is kind of odd that they have a lounge dedicated for people staying in the "Towers" but not the main building - even though they are the same building. Especially being an SPG member and denied club access because we were not staying in the "Towers". Mixed feeling because the staff was friendly but numerous things didn't make sense and weren't well explained. Just OK.