Raphael Salgado Review of DCH Academy Honda
On my day off from work, I stopped by this dealers...
On my day off from work, I stopped by this dealership on the off-chance I could get find a particular vehicle and a better deal than the one offered from a good friend that worked at another Honda dealership. I was immediately met by salesman Jason Sepulveda who showed me the Pilot I wanted for my wife. He clearly understood my particular needs and wants in a vehicle and a price, and was very patient, professional, and thankfully very straightforward. I was definitely in no rush or given any pressure at all to buy a vehicle. I brought my wife back later that same day, for her obvious approval, and she wholesomely agreed that I stumbled into the right place with the right people.
Sales manager John Nguyen and business manager Paul Marques finished out our buying process with great care and attention, even when we asked what seemed like a million questions.
In my opinion, nothing feels better than knowing you're valued because you're respected, not respected because you're valued. These guys I met for the very first time gave me the respect and attention that everyone deserves. More importantly, I didn't just want to buy a vehicle at a price I wanted - I wanted to find a place that I know I can come to, for sales and service, where we're genuinely welcomed, helped, and appreciated. I'm sure we've found our place right here at DCH Academy Honda.
Thanks and kudos again to Jason, John, and Paul.
UPDATE: My 5-star review is justified. Came in for my first few services on my new car, and - just like the sales floor - their service floor was just as stellar, from the staff to the service.

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