Karl Seader

Review of Merchant Industries

They promised me rates that would not increase, an...

They promised me rates that would not increase, and promised me that they would credit me the charge for cancelling my current processor. 6 months later I have complained to BBB becuase they started overcharging the 2nd month after we signed up, never credited back the $ they promised to, and refuse to call me back or do anything other than tell me they will have my acct rep call. He told the BBB that the reason they didnt credit the $ was that we were trying to scam them out of a higher amount. Not true, this is the WORST company I have ever dealt with. Beware.