Brock Huffaker

Review of Salt Lake City Airport Authori...

Just as the other renters I too had a bad experien...

Just as the other renters I too had a bad experience. I rented the camaro for 2 days (Saturday Morning to Sunday evening) at a total of $173.84. The guy at the desk told me that I could keep it till Monday morining even though I was bringing it back Sunday night. Well our plane reservations changed and we didn't leave til Monday night @ 5. I was supposed to have it back at latest Monday 10AM, I called and made sure it was okay to keep it an additional 5 hours until our plane left, they said yes that was okay. It took a few days but the charges for the additional hours hit my card. I was charged for an additional day not 5 extra hours and also an additional day of their most expensive insurance. So my card has an additional charge of $232.31, this totals over $400 dollars to have a rental car for 2.5 days. I am still confused on how an extra 5 hours costs more than the original 2 days. They somehow made "on their end" sense of it all and say that all the charges are correct. I will never use AVIS car rental agency again. I have since used Herzt to rent a Challanger which I kept an additional few hours and they did not charge me anything extra.