My husband was an inpatient over a year ago with a...

My husband was an inpatient over a year ago with a Medicare Advantage plan in network for a hip repair. Months of getting erroneous billing even after having proof of insurance payment and date. Still got bills that were wrong and then wrote many letters and many phone calls. where we were told the bill was paid by his plan April 2017. More bills with "PAST DUE" notices. Finally had to go to insurance grievance board September 2017 to be told once again the bill was paid in April 2017. A few weeks ago got a COLLECTION notice for the entire amount of the bill over 95,000!!! Still on the phone and was told it was a problem with the carrier. Why harass the beneficiary who is being sent the entire amount in a threatening and intimidating manner-- when this is between the carrier and the provider?? A nightmare for over a year. Run from this place.

Follow up 8/22/18; Yes thank you for the response and the phone number you have provided, but I tried calling the number you kindly gave me only to get VM several times. I got a message today from a different person asking me to call her back which I have done --only to get a busy signal and no way to leave a VM; and then later it just rang and rang with no way to leave a VM. Frustrating.