The wait is way too long. I am always waiting 3-4 ...

The wait is way too long. I am always waiting 3-4 hours just for a simple oil change. I have to plan to have an entire day free just to have my car serviced, which in incredibly inconvenient.
There was a miscommunication with tires on one of my visits and they did take care of it, however, one of the brand new tires popped while driving only 3 days later. I used to love the service, but because of the wait times and the issues I have had, I no longer trust them.