#HiltonSandestin Avoid the east end rooms in the ...

#HiltonSandestin Avoid the east end rooms in the Serenity Spa Tower. You hear the Staff Elevator allll night long. Very annoying. When I asked to move they moved us to a room right behind the 3 public elevators... Really??? When I complained they just gave me my money back without offering to move us again or asking us if we wanted to upgrade our rooms. Very poor customer service. And this was our anniversary... Not only this but they put us on a floor that they knew was reserved for a party which the occupants blasted their music until we called for security ...Twice..... We ended up driving the 5 hours home on our anniversary.