First, let me say that Derick, Chad, Wondrous and ...

First, let me say that Derick, Chad, Wondrous and Manah were amazing to have work on our home and were EXTREMELY HARDWORKING and friendly. They were knowledgeable and able to fix the issues we had. They even went above and beyond and removed an old rock wall/floor section. They even cleaned up after all their work was done, which was a huge relief! Super happy!

Doug K was also excellent at communication. He did not hesitate to provide his cell and office phone number, along with his email. He was always prompt with a reply. He also scheduled phone calls with us and kept us informed.

We originally had the system installed 10 years ago and had some issues that culminated in Sept, 2019. Innovative Basement stood behind their guarantee and redid the entire system making several improvements. They explained what they saw the issues to be and how they corrected them. The system and cement look so much better and we are excited to see how it continues to dry. We can't wait to have our basement back!