Leila Marok

Review of Plaza Toyota

I wish I would have read the reviews before enteri...

I wish I would have read the reviews before entering this dealership with my family. The sales rep was nice the first time we meet, not the best customer service but he was nice. The second time we went he seemed a little rude he didn't speak to us much just took out some forms and began filling them out. Once my father began asking him questions he seemed upset did not even care about the question, he kept interrupting my father as he spoke and quickly got upset and walked away from us. He came back with his Manager, his manager was extremely rude and demanding. We did not feel comfortable as new customers, which is why we left. I do not recommend this place to anyone, the customer service is the worst I have ever expirienced at a car dealership, the sales rep was not honest with us and did not care about about our questions he just wanted to make a sale. Thank you plaza Toyota for this horrible experience now I can warm my friends and family about your customer service !