This place exemplifies the traits you do not want ...

This place exemplifies the traits you do not want in a car dealership or a car buying experience. My situation was that I'm currently stationed in Florida and was looking to buy a vehicle before returning to Hawaii, because its cheaper here on the mainland. I was dealing with Ashley Hoover, she had issues getting me the details of the car as she sent me the wrong Carfax twice. Once we finally confirmed which vehicle I was referencing she said everything is good to go, so that my dad could go look at it the following day. Well, come to find out they sold the car the day before and didn't tell me, the last step was my dad going to look at this car and it would have been a done deal.

Having realized their mistake LegacyFord assigned their best sales person (Devin Wylie) to help us find something, and restore our trust. We were promised a vehicle that we would love, at a no-cost basis (meaning the dealership would make no profit) as a form of apology. Well, that fell through as well and I have not heard back since.

Since then I have recently acquired a vehicle, but I would definitely stay away from this place as incompetence and insincerity are a prerequisite for employment.