P

Pam
Review of Life Watch Inc

4 years ago

If I could give zero star, I would. Incompetent c...

If I could give zero star, I would. Incompetent company. I spent an hour with them activating my mother's heart monitor. Finally got it done and asked the CS rep to call me and verify that monitoring was being done. She did and all okay. That is, until I started receiving DAILY automated calls telling us to activate. After almost two weeks of these voicemail messages, I finally called them again and found out the first CS rep made some sort of mistake that deactivated my mother's monitor. So all this time monitoring was not occurring. This second CS rep I was talking to was acting like it was MY fault. Sheesh...what a lousy company this LifeWatch Svcs is.

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