Ignacio Jr. Giron

Review of Alliance United Ins. Co

Had the unfortunate event of being in an accident ...

Had the unfortunate event of being in an accident with one of their insured's. Adjuster Daniel Lehtinen has left me with a bad taste for this company. HE seemed to be genuine at the first contact but that was the last time it was felt, the following contact were not pleasant and kept on giving me information unrelated to my questions asked. Two parties were involved in this accident but for some reason he had me as the point on contact for both. Advised me to take my vehicle into shop for possible supplemental damages and when i dd he would not approve the additional damages telling me he never told me to take it to the body shop. Once everything was settle after continuous communication email rather than phone, he would never seem to be in to answer my calls; instead of issuing payment to the body shop he directly sent me the payment which now has caused for the shop to hold my vehicle until payment is received. when i reached out to Daniel he stated i never told him what shop i was taking my vehicle but what a coincidence when i talked to another adjuster they told me the name of the shop i had advised them. i wish i never had been assigned to such an unprofessional adjuster, going to be without my vehicle for an additional days even though repairs are completed due to the lack of issuing payment to correct party.