Booked night at hotel plus dinner package (3 cours...

Booked night at hotel plus dinner package (3 course meal) for two in restaurant. No pre warning/ mention at all that restaurant would be booked out and so to book in advance. As a result had to go to bar, who had no record that we had prearranged a time to eat with them. Seated at first in a dark area in a corner, then moved just by door. Was not a pleasant dining experience and was so disappointing to be told we couldn t have restaurant. They also charged us for bar food when checking out, and had to rectify this with receptionist. As this was a present, unhappy with experience.