Made an appt to bring car in for a temporary fix o...

Made an appt to bring car in for a temporary fix of an airbag problem.
Received call that they did not have necessary part but should get early the next week so I left the car. Part received 3 days later. Received a call that the part received was the wrong part and that correct part would be ordered. Radio silence for 8 days!! I called and was told part would be received anywhere from 3-14 days later. I picked up my car today which is still not repaired. And was told that if I wanted a loaner next time, they could do that but the repair would likely be scheduled 2 weeks after the part came in. Poor communication and customer service!