Marina Ramos

Review of The Yeatman

disappointing experience at many levels ... the vi...

disappointing experience at many levels ... the view of the port, between huge cedars that prevent seeing and cranes that also disfigure the view, the disappointments began. dinner was just awful .... greeted by a very young maid and friendly but clearly inexperienced, we did not reserve, while being guests, had to go ask the boss room if we could be served (first time it happened in a 5 star hotel). We waited more than 10 minutes for the menu to be delivered to us by the head chef, who neither introduced himself nor apologized for the delay .... We waited 25 minutes for the cover charge, which was nothing but pre-frozen bread, nor warm vine and breadsticks, olives and butter ... nothing to justify the wait. we ordered lobster salad which was a bowl of lettuce leaves with slices of lobster and mango and no seasoning ... then we ordered rooster fish cataplana where the fish was overcooked, the completely tasteless or clear sauce and the crusty potatoes. my plate was full of food and the second cataplana was not initiated (served us both the same cataplana getting the other to serve). warn you to work that gave knowledge to the head room, which, again, not even approached the table ... the arrogance of the Lord has no end ... only delivery menus and bills to hotel guests. at the end we paid 190 for a dinner we did not eat (offered in the bill a mixed cheese platter that my husband asked) ... is a place not to essentially repeat because I felt that here the customers do not matter much .... I was in fantastic locations in northern Portugal at very affordable prices and kitchens with Michelin star ... nothing justifies the price in both the stay as the meal