L

Lisa Davidson

4 years ago

Recently my 2011 Venza would not start after my lu...

Recently my 2011 Venza would not start after my lunch meeting and I needed to be at another meeting across town in 30 minutes. My husband responded to my call for help and I took his car to my meeting. He determined that my battery was too weak to start my Venza so we jumped it that evening to get it home.

He called Mark Miller Toyota during the afternoon and asked to bring it in for a service check. The service person was most friendly and stated he could make an appointment for us in two days since they were booked with other services currently. Once my husband explained the situation with the dead battery and the need for our cars the service person was able to fit us the next morning at 9:30 am. My husband dropped my Venza off for the battery determination and left for an early lunch meeting in downtown SLC. At 11:30 am he received a call that my car was ready to go with a brand-new battery at no cost to me. When he arrived at the service area, they explained everything to him, had checked all the levels and even washed the car!

Every time we have the Mark Miller service department do the scheduled service to my Venza we are most pleased. I wouldn't consider taking it anywhere else.
They are most professional and we love their attention to customer service.

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