Just purchased two power recliners last summer and...

Just purchased two power recliners last summer and the teflon piece that rides down the motor shaft fractured. Looks like a flimsy piece for such a critical part. (connecting the shaft to the metal risers). Purchased from HHGregg which went out of business so i cant go back to them for warranty replacement. Now i'm finding it's impossible to get ahold of anyone from SouthernMotion.