What an experience. I'm going on my first 3 day ca...

What an experience. I'm going on my first 3 day camping/hiking trip and decided to get real gear rather than just whatever for day hikes. Having no real knowledge on shoes or packs I went in armed with the internet at my fingertips. To my surprise; it wasn't needed. Andy, with his 11+ years at REI and vast experience held my hand and guided me through everything I needed help with. I gave him a price range, and he not only found me packs that fit my body.... but he spent an hour teaching me how to wear, strap, pack, and EVEN PROPERLY WALK with a loaded pack. Unreal. And he blew it off like this was a normal customer experience. If this was a normal customer experience, I couldn't help but recommend this store to anyone and everyone. This is not just a great camping store, this is a great business that offers unparalleled service when compared to other businesses. I went at 5pm on a Saturday during peak hours and still received this level of service. Props to Andy and the REI team.