Left our car in the parking whilst shopping - the ...

Left our car in the parking whilst shopping - the car window got smashed and a bag with valuables stolen. The security was beyond unhelpful - offering to validate our parking ticket as a compensation. Now they do not respond to any calls for more information on security camera footage of who the thieves were and pretend they don't know anything about the incident. Refused to even tell us whether they had CCTV footage at all. Because of course protecting burglars is more important than your customers. AVOID! AVOID! AVOID!