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On December 30th, I was ready to buy a Toyota cert...

On December 30th, I was ready to buy a Toyota certified, 2019 RAV Hybrid XLE from Carlson. I countered with an offer that was approximately $150 to $200 less than what was asked. The salesperson up to this point was exemplary, however she didn't have the authority to conclude the deal. She handed to phone off to TJ Vieau. Jump starting the conversation, I explained my pricing logic- might as well been talking to a brick wall. I was met with a blase, impudent response that " We have only $52 profit in the car." Really ? That's not what the US market reflects. NO for an answer is fine, but when the conversation is killed by a cold, apathetic sales manager, I will take my business to someone who is appreciative. The great irony is two weeks later, I get an email that Carlson has lowered the price another $250 ! I'm giving an extra star to the salesperson who was great.

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