Truly horrible service, Broadway Paper! Truly!

Truly horrible service, Broadway Paper! Truly!

I came into the store with high hopes, and purchased two cards for a wedding and an engagement party later in the month. I asked about the return policy, since I knew that one may be returned if my friend did not want the card. I was told by staff that as long as I had the receipt, it would be fine. I came back a month later, after the engagement party, to return the unused card. Staff told me that was not possible, and said that what I was told previously was wrong. I asked to speak to the manger, as the card was overpriced, $10, and staff told me she was busy. I left my name and number to be called back. It has been four months, and I was never contacted. I always try to support local business, but the insolence of this company has deterred me from ever coming back.

Truly horrible service, Broadway Paper! Truly!