At work we urgently needed coloured paper backdrop...

At work we urgently needed coloured paper backdrops shipped to our office in Winnipeg. We paid for express shipping and received our order on time, with a few days to spare before our photoshoot. One of the coloured rolls that arrived was wrong, however, I emailed Vistek about the error and they shipped the proper roll to us immediately and let us keep the extra wrong-coloured roll. Everything worked out in the end.