So many hidden charges - Stay clear!!!!!!

So many hidden charges - Stay clear!!!!!!

I signed up to for month by month Naked DSL account, not on a contract, on the condition that I could upgrade to NBN when it became available.

I was then hit with hundreds of dollars for various hidden fees. Two months later NBN became available and when i requested to upgrade, iinet told me I would be required to pay another $80 activation fee. The lady I spoke to was rude and offered to speak to the Customer Service Team for me. She then hung up when I said yes.

I decided to cancel my account and again, I was hit with more hidden fees. I would never sign up to iinet again and strongly do not recommend them. They are no longer customer focused.