From the first phone call until I drove off the lo...

From the first phone call until I drove off the lot, I felt like part of the family. Tracy Ball did an excellent job of giving me all the information he had. He was honest and upfront with everything. I had researched the history of my new branded title vehicle. I am comfortable with the quality of our new car and the price I was able to get. I told Tracy before completing the deal that I would not be jumping in the air for the PR photo. After the deal was done I actually jumped in the air. Great job Tracy!