S

Sydney Moore

4 years ago

I made a 9:30 appointment to drop my cat off for a...

I made a 9:30 appointment to drop my cat off for an examination. Waited about an hour before we were sent to the exam room, and additional 20-25 minutes or so before we saw the vet. I understand they are very busy and wait times are probably long so I brushed it off.
I receive a phone call around 1 that my cat is done with his exam. I was told to come around 2:30 to give them time to get everything together and finish up, which I was totally fine with. I got here around two, waited until 2:30 before I was asked to pay for the services. Again, no big deal. An hour goes by and when I ask what s going on, they are still just getting his meds together. Finally we are moved to an exam room where we have been waiting an additional 40 minutes, because apparently we need to speak to the vet. It is now 4 o clock and I still do not have my cat. It should not take almost two hours to gather simple antibiotics and hand over my cat. Do not come here unless you plan to be here for your entire day

Comments:

No comments