Sam Bondarenko

Review of EXELA Limited

I started a project with Exela, thinking the compa...

I started a project with Exela, thinking the company in charge of Keap/Infusionsoft training in the UK would be the best suited to set up the system for me and program the complex requirements I had.

How wrong I was, the project went massively over budget due to the man hours of a single employee. There was always a reason like this wasn't working properly or that didn't work. They had recommended I use a third party application to achieve what I wanted. Turns out they didn't really know much about it and effectively were teaching themselves on my money. Towards the end of the project I started querying why it had gone so far over and no one could give me a decent answer.

We then spent hours programming all of our client data in and soon found the system was full of errors. No one came back to us after repeated emails and we had to hire other experts who actually knew what they were doing to fix the mess that Exela had created.

I wouldn't trust this company with anything more complicated than a marketing funnel.