Fabian G

Review of Smart Energy Solar

If your going to get electrical panel upgrade male...

If your going to get electrical panel upgrade male sure it's the first thing they do. Rails and panels done in 14 days. But 14 days later nothing. I call number but calls are foward to an off site location, (good luck if you dont speak spanish) they can only take a mesage but I never gotten return call. Green sky (my loan holder is already going to start charing me for solar that's not up and running. Also I was lied too by arron (sales person, and account manager Arianna.)I told them I was in middle off remodeling house. Needed project done within 4 weeks had other contractor coming to rewire and other contractors for other projects. Both said no problem will be done. (I originally had another person doing solar, but they were backed up and hadn't done a thing in 2 weeks)
Point being customers service has been horrible. I was lied too during my contract signing and setup part. And it's not because i don't understand, im a workercomp auditor, and corp bookkeeper. Except for the guys thay install panels on roof they were nice and clean. Today is the start of week 3 I hope I'll finally get a phone call from them instead of calling 18 times for 3 days different hours to get one call back.