Mark Louris

Review of Crown Honda of Southpoint

I had the privilege last evening to have as my ser...

I had the privilege last evening to have as my service coordinator, Frank Rees. It happened to be a routine oil change, with inspection and tire rotation. I'm pretty easy going and try not to get excited about long waits etc.
Frank, seemed to be aware of my unasked questions and explained that he would explain everything and do only what's needed and have the job done right in a timely manner. And that's exactly what happened, he even texted me before I got settled to read a book and told me to text him with any questions or concerns as I waited. Well if that doesnt take all the anxiety out of waiting and wondering when your car will be done.
He was as personable as he is professional and he made my visit bearable and interesting, very nice gentleman.
I will not hesitate to ask for Frank Rees next time I'm back to Crown Honda for service, you should too. You'll thank me, I'm sure...
Thanks Frank
Mark louris