Dick Snow

Review of Crown Honda of Southpoint

I went in for a passenger airbag recall. I was abl...

I went in for a passenger airbag recall. I was able to get an appointment quickly. Honda said it should take an hour. Crown said two. I was there right at two hours. When I got back in the car, I could see the plastic of the dashboard wasn't lining up very well and there seemed to be a lot more scratches on it. I felt around the back and there was a half inch gap where the plastic didn't meet. I took it back in and pointed it out to them. It took another 25 minutes for them to fix it and it seemed like there were more scratches around the edges.