Shekisha Pringle

Review of Doubletree Guest Suites LbV

Not our 1st time at Disney, but this was the worst...

Not our 1st time at Disney, but this was the worst hotel experience we've had.
Pros - Breakfast buffet, room size, staff (except cleaning) were helpful in resolving the multiple issues we experienced which is why I did rate 2 stars, instead of 1.
Cons - Wet bar hot water knob broke: no towel bars in bathroom; bathroom hot water knob broke; came back from Disney at 230pm and room was not cleaned the housekeeper was on the floor and bypassed our room, I had to go tell her we needed her; cold water knob in bathroom broke and water could not be turned off. Requested and moved to a different room again a housekeeper bypassed the room, I saw her bypass our room and when I went to let her know we needed her, she LIED in my face to the supervisor saying she cleaned the room, the supervisor could clearly see she had not, later discovered there were ants at the base of the toilet.