Cindy Attanasio

Review of Westin New Orleans

Dissapointed, only 2 good things, location and riv...

Dissapointed, only 2 good things, location and river view. We were fortunate to have gotten into our room at a reasonable time. We had no shampoos and such, I brought my own. We tried to get the front desk by phone and were never successful. We had no Robes or laundry bag, As luck had it, there was a supply room across the hall. We went and got our own towels! The shower head leaked,and caulking around tub faucet was cracked. Bathroom vanity top was chipped and cracked. Walls were dirty, one uncomfortable chair , no ottoman, looked like it was missing furniture. Really sad considering the money paid. Unexplained charges on credit card. Elevators were a little screwy too. One or two issues is normal, but this was too many. Friends in other rooms had their own issues, like seeing a cockroach. 50 , breakfast for two, very dissapointing, i would have felt better donating to the homeless. If you want to sacrifice for a view then book away!