J

James Gonda

3 years ago

New to the area and recently purchased a home. We ...

New to the area and recently purchased a home. We have many projects coming up, meaning we are going to spend a LOT of money! Unfortunately it won't be at your establishment. I gave your store 3 opportunities and quite frankly I don't know if I've ever seen such poor customer service! There's an older gentleman at the front counter who is argumentative, angry and rude! Yesterday was the final straw! I entered the store (It was completely empty- no customers) the gentleman at the counter was working on the computer, he did not acknowledge, or greet me, he continued to work on the computer for about 2 minutes, then without saying a word, left the counter, walked to the back and had a conversation with his co-worker! He left me standing there!!!... Nobody else in the store!!! Cannot believe that you allow such behavior from your employees!!!

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